Question 1

How do I get a moving quote from VIP Transport?

Accepted Answer

You can get a free, no-obligation quote through our virtual survey system (using your phone or tablet), an in-home estimate, or by calling 1-800-998-4847. Virtual surveys are convenient and provide accurate, guaranteed pricing. We never charge deposits or cancellation fees.

Question 2

Is VIP Transport licensed and insured?

Accepted Answer

Yes. VIP Transport is fully licensed (USDOT, MC, and state permits) and insured. We've been in business since 1982 and are Mayflower and United Van Lines' largest carrier agent. We provide basic coverage with every move and offer full value protection options for complete peace of mind.

Question 3

What areas do you serve?

Accepted Answer

VIP Transport serves all 50 states for long-distance moves. Our headquarters is in Corona, California, and we have other locations in Orange County, CA, Las Vegas, NV and Jessup, MD. We also have additional warehouses in Upland and Thousand Palms, CA. Through our United Van Lines and Mayflower affiliation, we have warehouse locations across the US and Canada. Wherever you're moving, we have a team nearby.

Question 4

What sets VIP Transport apart from other moving companies?

Accepted Answer

With 40+ years of experience, VIP Transport offers: no deposits or cancellation fees, guaranteed pricing, virtual surveys for convenience, specialized services (climate control, fine art, laboratory), and Mayflower and United Van Lines' nationwide network. We've moved Fortune 500 companies, professional sports teams, and tens of thousands of families.

Question 5

How much does it cost to hire movers for a house?

Accepted Answer

Moving costs depend on distance, home size, and services needed. Local moves typically range from $400-$2,000 for a 2-3 bedroom home, while long-distance moves can range from $2,500-$7,500+. VIP Transport provides free, accurate estimates with guaranteed pricing—no hidden fees.

Question 6

How far in advance should I book movers?

Accepted Answer

We recommend booking 4-8 weeks in advance for most moves, and 8-12 weeks during peak season (May-September). However, VIP Transport can often accommodate shorter timelines. Early booking ensures you get your preferred date.

Question 7

Do movers pack everything for you?

Accepted Answer

Yes, VIP Transport offers full packing services. Our professional packers use premium materials to protect your belongings—from delicate china to large furniture. We can pack your entire home, or just specific rooms and fragile items.

Question 8

Are my belongings insured during the move?

Accepted Answer

Yes. VIP Transport provides basic coverage with every move, plus options for full value protection. Full value protection means we repair, replace, or reimburse items at current market value if damaged.

Question 9

How much does it cost to relocate an office?

Accepted Answer

Office relocation costs depend on size, distance, and complexity. Small offices (under 2,500 sq ft) typically range from $1,500-$5,000. Medium offices (2,500-10,000 sq ft) range from $5,000-$25,000. Large corporate moves require custom quotes.

Question 10

Can you move on weekends to avoid business disruption?

Accepted Answer

Yes, weekend and after-hours moves are our specialty for commercial clients. Most office relocations are scheduled Friday evening through Sunday to ensure employees arrive Monday at a fully functional new workspace.

Question 11

Do you provide IT equipment relocation?

Accepted Answer

Yes. VIP Transport coordinates with your IT team for safe relocation of servers, networking equipment, computers, and data center infrastructure. We use specialized equipment and anti-static materials.

Question 12

What temperature range can you maintain during transport?

Accepted Answer

VIP Transport maintains temperatures from -80°C (-112°F) for cryogenic materials to +80°C (+176°F) for heated transport. We've been pioneers in climate-controlled moving since 1982 when we built the first temperature-controlled trailers.

Question 13

How do you handle fine art and museum pieces?

Accepted Answer

We use museum-quality packing methods including acid-free materials, custom crating, climate-controlled transport, and white-glove handling. Our art handlers are trained in proper techniques for paintings, sculptures, and antiques.

Question 14

Can you transport laboratory equipment and biological samples?

Accepted Answer

Yes. VIP Transport pioneered cryogenic transportation in 1990 and maintains chain of custody protocols, temperature monitoring, and compliance documentation for laboratory relocations. We've handled equipment for UC research facilities, biotech companies, and Fortune 500 clients.

Question 15

Do you offer wine collection transport?

Accepted Answer

Absolutely. Wine requires precise temperature control at 55°F (±3°) with vibration dampening. Our climate-controlled trailers protect your collection from temperature damage throughout transit.

Question 16

Do you offer storage solutions?

Accepted Answer

Yes. VIP Transport has secure warehouse storage for short-term or long-term needs. Your belongings are inventoried and protected. Storage is ideal if there's a gap between closing dates or during home renovations.

Question 17

Is the storage facility climate-controlled?

Accepted Answer

Our Corona, CA warehouse includes a dedicated climate-controlled section that maintains consistent temperature levels. This area is available for furniture, electronics, artwork, and other sensitive items that need protection from environmental damage. Not all warehouse storage is climate-controlled, so let your move coordinator know if your belongings require it.

Question 18

Can I access my items while they're in storage?

Accepted Answer

Yes, we provide access to stored items with advance notice. Your belongings are inventoried and can be retrieved as needed. Contact us to schedule access.

Frequently Asked Questions

General Questions

Residential Moving

Commercial & Office Relocation

Specialized Transportation

Storage Solutions

Frequently Asked Questions

General Questions

Residential Moving

Commercial & Office Relocation

Specialized Transportation

Storage Solutions

VIP Transport Frequently Asked Questions

Frequently Asked Questions

General Questions

Residential Moving

Commercial & Office Relocation

Specialized Transportation

Storage Solutions

VIP Transport Frequently Asked Questions

Frequently Asked Questions

General Questions

Residential Moving

Commercial & Office Relocation

Specialized Transportation

Storage Solutions