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Last updated: January 26, 2026
VIP Transport, Inc. respects your privacy, and this Privacy Policy is intended to inform you of how we protect your private, personal information, use and share information, that may be collected by us or our agents, van operators or other representatives or third-party companies authorized to act on our behalf (“Representatives”) or in written or electronic/video surveys or on the following websites:
By providing information to us or our Representatives or by using the Websites and/or our applications and submitting or otherwise providing information you agree that we may collect, use and disclose your information according to the terms of this Privacy Policy.
We limit our collection of Personal Information to that which is necessary for its intended purpose. “Personal Information” is information which could be used to identify you and may include your name, street and email addresses, phone numbers, and may also include your sensitive financial information, such as credit card or other bank account data. In the case of moving and storage services, we may also collect details about the nature of the goods being shipped, including any photographic, video, and/or other digital image capture of those goods, and the names and contact information for other persons involved in the shipment or authorized to provide direction on your behalf.
The Websites and/or some of our applications also use first-party and third-party cookies to collect information about you and your browsing habits. Some Websites may use Google Analytics and Google Display Advertising and/or some of our applications use other third-party services to collect user activity data.
We use the collected Personal Information for our general business purposes such as to respond to requests for estimates or your emails or other inquiries, perform services you have requested, improve our Websites and/or applications, grow and improve our services, provide updates or notices and to offer our own, our affiliates' or third-party products or services that we think you may find of interest.
There are situations where we may disclose to third parties, including government entities, courts or other entities, the Personal Information we collect as permitted or required by law. We may report information about your account(s) to credit bureaus and/or consumer reporting agencies.
We use reasonable measures to safeguard the security and integrity of your Personal Information through procedures and technology designed for that purpose. You should always safeguard your own Personal Information by protecting any passwords or other identifying information used to access your account with us and by safely disposing of any records or reports that are no longer needed.
None of the Websites are directed at or intended for children under the age of 13. We do not knowingly collect Personal Information on the Websites directly from children and will destroy such information if we become aware that a child has disclosed such information to us without proper parental consent.
California customers are permitted by California law to request information about how we share certain categories of information with others for their marketing purposes. Please email us at info@viptransport.com to request this disclosure; please include “California Privacy Rights Request” in the subject line of your email.
If you wish to make a request to access your Personal Information or have any questions or concerns about our policies or practices, please contact us at:
When you provide your mobile phone number and opt-in to receive SMS text messages from VIP Transport Inc, you consent to receive text messages related to your moving quote, scheduling updates, appointment reminders, and service notifications. Message frequency may vary based on your interactions with our services.
Message frequency varies. Standard message and data rates may apply depending on your mobile carrier and plan. VIP Transport Inc does not charge for SMS messages, but your carrier's standard messaging rates will apply.
You may opt out of receiving SMS messages at any time by replying STOP to any message you receive from us. Upon receiving your opt-out request, we will send a confirmation message and remove you from our SMS messaging list. For assistance, reply HELP to any message or contact us at info@viptransport.com or call (800) 998-4847.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All categories above exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. Your mobile phone number is collected solely for the purpose of providing you with SMS communications related to your requested services.
Our SMS messaging service is compatible with most major U.S. carriers including AT&T, Verizon, T-Mobile, Sprint, and others. Carriers are not liable for delayed or undelivered messages.
VIP Transport Companies include, but are not limited to, VIP Transport, Inc., VIP Transport East, Inc., VIP Transport Nevada, Inc. and Unigroup CA co-op brands, Mayflower Transit and United Van Lines.